McKinsey Forum 2019

Heloisa Callegaro

Partner at McKinsey Sao Paulo Office

Heloisa Callegaro leads our Service Operations Practice in Latin America and is a core member of our Retail Practice. She focuses her work in helping retail clients (Banks, grocers, fashion) achieve distinction in topics such as service strategy, digital services, Customer experience and commercial excellence. Heloisa also leads All In – our diversity and inclusion initiative – in LatAm. She has been working in consulting for over 15 years, 12 of which at McKinsey. Heloisa holds an MBA degree from INSEAD, a Chemical Engineering degree from Universidade de São Paulo and a one-year scholarship in Chemical Engineering from Hamburg-Harburg University, Germany.